Monday, June 13, 2005

InformationWeek > Business Processes > Letting The Process Go > June 13, 2005

InformationWeek > Business Processes > Letting The Process Go > "Given some high-profile IT outsourcing missteps, BPO providers may need to overcome skepticism. Western Digital recently requested that its outsourcer, which had sent some programming work to Indian developers, remove those developers from the project after they failed to deliver useable code. That hasn't soured CIO and VP Bob Houghton on outsourcing, but it adds to his wariness. 'There have been too many times I've had to intervene,' he says."

posted by Unknown @ 10:13 AM

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