Wednesday, August 17, 2005

Your postman is now a BPO exec- The Times of India

"NEW DELHI: The neighbourhood ‘dakiya’ is now a BPO worker. India Post has struck major outsourcing deals with Citibank, GE Money, Reliance Infocomm and Tata Indicom to verify the addresses of their potential customers.

The deals are estimated to fetch Rs 3,000 crore for India Post. The outsourcing activities that postmen will now perform include address verification of credit card applicants and customers of post-paid telecom services , besides direct mailing services to target customers in select areas. "

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